Privacy Policy

Last updated: 5 September 2026

This Privacy Policy explains how Smart Sleep Support handles information when you visit this website or contact us. We are committed to using personal information fairly, lawfully, and transparently.

We may receive information you choose to provide, such as your name, email address, and the contents of a support request. Our hosting systems may also process limited technical information needed to deliver and secure the website, such as IP address, browser type, device information, request time, and pages requested.

We use this information to respond to enquiries, operate and secure the website, diagnose technical problems, prevent abuse, and meet legal obligations. We do not use advertising pixels or analytics trackers on this website, and we do not sell personal information.

When you follow a product link, you leave Smart Sleep Support and enter a third-party website. That third party may collect information under its own privacy policy. We do not receive payment details entered on a third-party checkout and are not responsible for that party's privacy practices.

We retain contact correspondence only as long as reasonably needed to answer your request, maintain necessary records, resolve disputes, or comply with law. Technical server records may be retained for a limited period for security and operational purposes. We apply reasonable organisational and technical safeguards, although no internet transmission or storage method can be guaranteed completely secure.

We may use service providers that host or support the website. They may process information only as needed to provide their services and under appropriate protections. If information is processed outside the UK, we take reasonable steps to ensure a lawful transfer mechanism and suitable safeguards are used.

Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information, and to request data portability. You may also complain to the UK Information Commissioner's Office. Some rights are subject to legal limitations and exemptions.

This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children. We may update this policy to reflect changes to the website or legal requirements; the current version and date will remain available on this page.

For privacy questions or to exercise a data protection right, email support@smartsleepsupport.com.